Once your order is placed, it will take up to 24 hours to process your order for delivery. Once we have fulfilled your order, you will be automatically provided a tracking number and estimated delivery date.
Shipping and Pick-up
For Greater Toronto Area orders, you can expect 1-2 day delivery.
Due to the high demand for our products, they tend to sell out the second we receive a shipment. Customers have that placed pre-orders are our first priority. All pre-ordered products can be picked up in Toronto immediately or we can ship them to you which will take 1-3 days. Don't worry about waiting around or reserving your spot on the list for the next launch.
You can cancel your pre-order at any time before it arrives. Simply contact us at firstname.lastname@example.org within 48 hours, no questions asked. If you'd like to return or exchange your product after it arrives, you can contact us for a refund as well.